Spa operating hours
Spa is open daily from 10:00-19:00. For any enquiries or information regarding the spa, please contact our spa reception. We highly recommend that you book in advance to ensure you secure your preferred time and treatment.
Spa is open daily from 10:00-19:00. For any enquiries or information regarding the spa, please contact our spa reception. We highly recommend that you book in advance to ensure you secure your preferred time and treatment.
The spa is appropriate for guests 16 years and older.
In case of pregnancy, please let us know in order for our spa team to guide you in selecting spa treatments.
Pre-booking is essential.
Upon your arrival, we will provide you a Covid health Declaration to sign. Convenient appointment check-in has been designed to support social distancing. All team members have received advanced training and certification on enhanced hygiene and sanitation standards and protocols. In addition, they all always wear face masks. Additional time will be scheduled between each guest/ service, to fully sanitize and disinfect all treatment spaces. (In case you become symptomatic before your visit to our spa, please call us to postpone your reservation.)
Please arrive 20 minutes prior to your treatment to complete a health consultation to ensure you do not have any contraindication for your treatment, and take time to relax in our tranquil surroundings.
To experience the effectiveness and pleasure of your spa treatment, we highly recommend you that you have a light snack instead of a heavy meal before your appointment. Alcohol intake would also be of no use.
We recommend that you leave all jewelry in the safe of your room. The spa will not be held responsible for valuables lost within the spa. For men: please shave prior to all facial treatments to ensure that maximum results are achieved.
The spa is a sanctuary of peace and harmony, so please be aware of the volume of your voice so as not to disturb other guests. Smoking is not permitted in the spa’s indoor facilities at any time. The use of video and still cameras is strictly forbidden. Out of consideration for other guests, we ask that cell phones be turned off while at the spa.
We recommend that you do not sunbathe after aromatherapy or depilatory waxing treatments for a minimum of 3 hours.
Guests are welcome to pay by credit card or cash if preferred.
As a courtesy to other guests and our therapists, any cancellations must be made at least 24 hours prior to appointment time. Appointments canceled with less than 24 hours’ notice will be billed 50% of the treatment cost. No shows or appointments canceled with less than four hours’ notice will be billed 100% of the treatment cost.
